The BPGroup is 20 years old in 2012.
**THANKS TO YOU**
An enormous thank you goes to you, the qualified members of the community, for making 2011 our busiest year on record. I have completed a brief review of the who and what for 2011, with a teaser for 2012 also.
Before anything else though are you registered with the BP Group? That way you get all the latest resources, case studies, videos and of course networking opportunity. To check YOU ARE REGISTERED (it is free of course) click here:
http://bit.ly/joinbpgroup
**UPDATED BOOK**
For those already registered have you joined your Closed Groups, specifically for your skill set and interest? Click below to check and then download the latest version of 'Outside-In, the secret of the 21st centuries leading companies' now in its fifth edition (available until 31 Dec 2011).
Certified Process Professionals:
https://bitly.com/certifiedProcessProfessional
**REVIEW OF PROGRESS**
It promises to be the busiest year ever for the community as the full impact of Enterprise BPM aka Outside-In is understood and applied around the planet. As part of tHis growth there are FIVE global conferences SPONSORED by the BPGroup in the first four months of the year in the US, Europe, South Africa and SE Asia. Apply directly and claim your discount (we'll see you there!)
BPGROUP CONFERENCE IN ASSOCIATION WITH IQPC – PEX 2012 USA
Lake Buena Vista, Florida, USA - January 16-19, 2012:
http://bit.ly/PEX2012
PROCESS EXCELLENCE WEEK – PEX 2012 SOUTH AFRICA
Achieving the 'Triple Crown' – increasing revenue, improving the customer experience and reducing costs
Cape Town, South Africa – February 20-24, 2012:
http://bit.ly/SouthAfricaProcessExcellence
CUSTOMER CENTRICITY AND PROCESS ORIENTATION with Marcus Evans
Kuala Lumpur, Malaysia – March 19-21, 2012 :
http://bit.ly/BPMandCustomerCentricity
BPM SUMMIT 2012 - IT WEB ANNUAL CONFERENCE
Johannesburg, South Africa – April 17-18 :
http://bit.ly/SouthAfricaBPM
BPGROUP CONFERENCE IN ASSOCIATION WITH IQPC – PEX 2012 Europe
London, England – April 23-27, 2012 :
http://bit.ly/PEX2012_London
**EATING OUR OWN DOGFOOD** (as they say at Google)
New webiste:
http://www.bpgroup.org
**MEET YOUR BPGROUP MANAGEMENT TEAM**
http://www.oibpm.com
**OUTSIDE-IN RESOURCES:**
OUTSIDE-IN OVERVIEW:
http://www.successfulcustomeroutcomes.net/2011/04/outside-in-and-its-potential-with-steve.html
HARVARD PERSPECTIVE:
https://businessprocess.box.net/shared/zqb1z083ub
WHARTON PERSPECTIVE:
https://businessprocess.box.net/shared/tshqkxkdqe
FOLLOWING BLOG/ARTICLES:
http://www.successfulcustomeroutcomes.net/
MANAGEMENT GURU’S:
http://linkd.in/ManagementGurus
THE STATE OF THE BPM INDUSTRY
http://bit.ly/BPM_StateoftheIndustry
STEVE TOWERS PRESENTATIONS:
http://www.slideshare.net/stowers/
For the moment,
All the Best
Steve
The PEX Network continue to host the most vibrant networked conferences with pragmatic hands-on speakers relating their case studies. Quite different to the talking heads events featuring industry dinosaurs telling us the same old same old! 
