Helping the UK leadership team (outside the PM's office)

The Power of Words

What could you say today in your meeting people that completely reframes the meaning?

What do people say to you and how could that have been said better?

Clara H. Scott (1941-1897) put it very nicely..

Open my eyes, that I may see 
glimpses of truth thou hast for me; 
place in my hands the wonderful key 
that shall unclasp and set me free.

Enjoy the video and open your eyes ;-) 

BPGroup Update, Top Blogs, Downloads and Videos

22 Techniques download, Videos (for your use), Case Studies and Articles

Welcome from BPM Towers.
Combine that with the 50,000+ non LinkedIn members and your not for profit has never been so active, so drop by.... http://bit.ly/joinbpgroup


**Featured LinkedIn Discussions**
http://linkd.in/FeaturedDiscussions
Mark Barnett - Brad Power - Dianne Davis (PEX) - Martina Beck-Friis - Janne Ohtonen - James Dodkins


New downloads - Florida workshop (January)
http://bit.ly/ProcessCompany

Successful Customer Outcomes - delivering the Triple Crown (workshop)
**2012 Coaching Accreditation Program**
http://www.bpgroup.org/register-venues--dates.html
With 150 sessions planned this year


**New Videos promote the ideas and potential**
3 minutes (with PEXNetwork): http://www.bpgroup.org
10 minutes (winning the Triple Crown): http://bit.ly/SuccessfulCustomerOutcomes


**Top conference Recommendations**
South Africa - http://bit.ly/PEXSouthAfrica2012
London - http://bit.ly/PEXLondon2012


**Featured Blogs** (see below - excellent new contributions)


All the Very Best

Steve
http://bit.ly/LinkWithSteve (and get a copy of my latest book!)

Featured Blogs

Successful Customer Outcomes http://bit.ly/SuccessfulCustomerOutcomes Steve Towers

Outside-In Insider http://bit.ly/OutsideInInsideOut  James Dodkins

BP Community http://bit.ly/ProcessCompany BPGroup

Making You Think http://bit.ly/MakesYouThink Ian Gotts

Janne Ohtonen http://bit.ly/JanneOhtonenBlog Janne Ohtonen

Process Ninja http://bit.ly/TheProcessNinja Craig Reid

BPM for Real http://bit.ly/BPMforReal Chris Taylor

PEX Network http://bit.ly/PEX4Process IQPC

Customer Service http://bit.ly/Service4Customers Service Untitled

Successful Customer Outcomes - delivering the Triple Crown (workshop)

BPGroup & PEX week workshopThe workshop from Florida in January during PEXweek

View more presentations from Steve Towers.