New Academic articles with the theme Outside-In and (thanks to Patrick Geiger and Mark Barnett)

Your Three Favorite Business Books

You may well have already spotted the current 'what are you top three business books quesiton' at LinkedIn which has been running a few days.
Here are the interim scores on the doors:
OK, after 40 votes and 5 days we have 25% of the votes going to:

> Outliers - Malcolm Gladwell - 3 votes
> Good to Great - Jim Collins - 3 votes
> Who Says Elephants Can't Dance - Lou Gerstner - 2 votes
> The 7 Habits of Highly Effective People - Stephen Covey - 2 votes

Honorable mentions to authors with more than one mention:
Peter Drucker and Gary Hamel

I have extended the submissions by  a week, and you can see all the submissions to date at Join the survey here

Thanks to contributors so far:
Dick Lee, Frank Leather, John Wurl, Juan Soto Irigoyen, Keith Hoyle, Kenneth Mortimer, Michel Theriault, Nic Harvard, Shani Shoham, Shimon Aizen Hasegawa, Sudip Masoji, Suresh Venkata

Next week we will run the scores after two weeks and it will be a great pleasure to award the winning contributor(s) with a special BP Group prize :-)

BPM, Simulation & Customers - mutually exclusive?

Interesting discussion thread this week on the BP Group LinkedIn is certainly provoking a debate - see for the latest.

The debate was sparked by Mark Barnett (SVP Process Bank of America) who delivered an eye opening presentation at the Lean Six Sigma and Process Improvement summit in Florida in Janaury 2010. A key contributor to the merger and acquisition program of Countrywide involved the use of process simulation to test and validate certain assumptions. The result? Well let Mark tell you in his presentation here > - biggish file< 

Jim Sinur (Gartner)  has dusted off his thoughts on process simulation (see so I think we can now officially call Simulation 'flavor of the month!'

BP Group weekly update

Today's BP Group LinkedIn membership count is 3,191
263 Ongoing Discussions

Our theme this week - who said this? (A FREE training place to the first correct response)
"You can't always get what you want, but if you try sometimes, you just might find you get what you need!"

So with that in mind

** New Presentations ** Erika Westbay (Nature Conservancy) & Paul Pennanen (Amerisure)
Lean Six Sigma & Balanced Scorecards

** Most Active discussion ** Mark Barnett (Bank of America)
Is Process Simulation of any Value?

** Other discussions **
John Corr - iPAd winner or loser?
Dick Lee  - Customer Experience
Marjolein Towler - Toyota - demise caused by Lean?
John Walker - Are there only consultants into BPM?
Steve Towers - Process is an Effect
Ian Clayton - Who started Outside-In?

** Podcast **
15 minute review of Outside-In interviewed by Gienna Weiss.

** 2010 Certification & Training programme**
(New cities - Helsinki, seoul and Japan!)

Steve Towers
BP Group Founder

*Your BP Group Board of Advisors*
Dick Lee - USA (North),
John Corr - UK,
Sunil Dutt Jha - India & SE Asia,
Steve Towers - USA (South)
Charles Bennett - Middle East & UK
Kenneth Mortimer - Oceania.

*Your BP Group Managers*
David Motterhead - Australia,
Erika Westbay - USA,
Janne Ohtonen - Finland
Nick Harvard - UK
Stephane Haelterman - Belgium