A most excellent EA & BPM conference just completed in Bangalore


22 companies from around the world walked home with Global Awards for Enterprise Architecture & BPM Excellence amidst enough fanfare at the Architecture & BPM Excellence Awards 2011 organized by iCMG, a Global Enterprise & IT Architecture Firm.

John Zachman headed the program with presentations and Awards to noted firms from around the world.

Among the global companies that won awards were:
Northrop Grumman, USA and Intel Corporation, USA who shared the award in the Customer Oriented Business Models,

Dutch Immigration & Naturalisation Service, Netherlands and Singapore Ministry Of Defence, Singapore for Business Process Management,

COX Enterprises, USA and Dell, USA who shared the award in the Acquisition and Mergers category,

Dubai Customs, UAE and MOH Holdings, Singapore in the Transformation and Planning category,

The Hartford, USA and Brisbane City Council, Australia for Architecture Governance,

The GAME Group plc for the SOA Vision for Enterprise Services, 

Realmdigital, SA for the Open Source Technologies,

Protestant Church in the Netherlands for the IS Security Architecture,

Lloyds Banking Group, UK for the IT Landscape Rationalization and Deutsche Bank, UK for Best Green Architecture.

Vodafone Essar Limited bagged the 'Growing business in new territory or new service offering',

ICICI Bank Limited bagged the award in the 'Business Intelligence and Analytics' category,

MTS and SWOne Ltd. UK Shared the award in 'Future IT',

SBI General Insurance and CSX Corporation, USA Shared the award in 'Enterprise Architecture' while

Tesco Hindustan Service Center walked away with the 'IT Service Management' award.

Though this is the second year the awards have been instituted, we received more than 100 entries from across 21 Countries. After carefully analyzing the nominations, it's interesting to note that architecture practices are not restricted to a specific vertical or industry. This is quite evident as the nominating companies belong to over 16 plus industries. said Mr. Jha.

The jury for the awards consisted of working professionals in the industry, all of whom have years of experience in managing complex IT systems & enterprises like Steve Towers, Author, Founder & CEO, BP Group, Manoj Srivastava, Director-IT, MTS India, J P Zachman, Vice President of Marketing, Zachman International Inc, Jaap Schekkerman, EA Thought Leader, Liz Gallacher, Principal Consultant iCMG, Stephen F. Heffner, Software Inventor, Entrepreneur, Educator, Roger Cutts, Principal Consultant iCMG, Johan de Wit CEO, Nuphar BV Associate director CIOnet - the Netherlands, S Janardhan, CTO, ITC Infotech, Jim Heaton, Chief Architect - Baker Hughes, Len de Villiers, Group CIO - Absa Bank, South Africa, Shirish Patwardhan, CTO, KPIT Cummins, Jon Kern, Agile Manifesto Co-Author, Co-Founder TogetherSoft, David Gilmour, Principal Consultant iCMG, Peter Presland-Byrne, Chief Architect, Bank of America and Sunil Dutt Jha, Chief Architect & CEO, iCMG

The awards were interspersed with a spectacular dance performances from different parts of India, specially commissioned for the awards night.

This event is now a premier global conference and should be on everyones radar if you are interested in Enterprise Architecture and Business Process Management.

BPGroup Mid July Update

*** Dedicated to the Certified Process Professional® ***
http://linkd.in/CertifiedProcessProfessional
Link with Steve Towers: http://bit.ly/SteveTowersLink

New Resources | Details in the LinkedIn Closed User Areas - includes new guides, new webinar, handouts, and presentation materials

This week it is that 1-2-3-4

1. Latest presentation: The State of the Industry keynote:
http://bit.ly/BPM_ProcessExcellence 
Delivered at the IQPC Sydney event in June


2. This months Poll: Who makes the decisions on Process Improvement in your company
(Initial Results available at the poll)
http://linkd.in/ProcessExcellencePoll


3. Upcoming RECOMMENDED Conferences

Enterprise Architecture & BPM World: BANGALORE
Meet John Zachman!
http://bit.ly/BPG_18_India

BPM Leaders (Invite Only): AMSTERDAM
Europes top BPM Leaders come together to witness and share
http://bit.ly/BPG18_Leaders



4. Latest Popular Discussions:

How far down do you go when mapping the as-is process?
1, 2 or 10 levels... Jennifer van Wyk
http://linkd.in/oOrfs7


Great illustraton of Outside-In thinking and practice.
Jeff Bezos (Amazon) provides his viewpoint..
http://linkd.in/pNc69Q

Nominate the company that delivers the best Successful Customer Outcomes - and win an iPad2
http://linkd.in/qZeq22


RE-ATTEND TRAINING FOR FREE
Do remember you can attend CPP12 refreshers at any of the upcoming business process professional
programme at www.bp2010.com (now on ALL continents).
If you wish to progress to CPP Master (CPP Level 345) there's also a special discount knocking 100% off all CPP12 sessions
Contact our Sales Team on +44 2081 333 509, or email them on
csa@bpgroup.org


Ciao,
Steve


Fourteen in 3 months:
Upcoming Certified Process Professional & CPP Masters programme (www.bp2010.com)

*** AUSTRALIA ***
Brisbane, Australia - Coach, David Mottershead     July 25-29
Perth, Australia - Coach, David Mottershead     Aug 8-12

*** INDIA ***
Delhi - Coach, Steve Towers            July 18-19
Mumbai - Coach, Steve Towers        Jul 21-22
Bangalore - Coach, Steve Towers        Jul 25-26

*** NORTH AMERICA ***
Denver - Coach, Steve Towers            Aug 22-26
San Francisco - Coach, Charles Bennett    Aug 22-26
Boston - Coach, Charles Bennett            Aug 29-Sep 2

*** EUROPE ***
Riga,
Stockholm, Sweden - Coach, Martina Beck-Friis    Sep 5-9
Helsinki, Finland - Coach, Janne Ohtonen    Sep 8-9   
Tallinn, - Coach, Janne Ohtonen            Sep 12-13

London, UK - Coach, Charles Bennett        Sep 19-23

Certified Process Professional: http://linkd.in/CertifiedProcessProfessional
Certified Process Professional Master: http://linkd.in/jrrbnm

BP Group Annual Quick Poll

BPM Leaders Meeting, Europe

Sentior Process Management professionals are encouraged to review this major watershed event in Europe in a few weeks time. A terrific opportunity to review the trends, learn from each other in a senior networking environment and ultimately utilise the learning back in our organisations. HIGHLY RECOMMENDED. BPM Leaders Meeting
View more presentations from mjames1

BPGroup Mid June Update

*** Dedicated to the Certified Process Professional® ***
http://linkd.in/CertifiedProcessProfessional
Link with Steve Towers: http://bit.ly/SteveTowersLink

New Resources | Details in the LinkedIn Closed User Areas - includes new guides, new webinar, handouts, and presentation materials

Certified Process Professional: http://linkd.in/CertifiedProcessProfessional
Certified Process Professional Master: http://linkd.in/jrrbnm

Latest Popular Discussions:

How many processes are there in one company?
This may sound like a stupid question.... Thomas Olbrich
http://linkd.in/kWbuSW 

Food for thought part 2: Dutch Railroad Company (NS) announced that they will stop selling the paper ticket
At the moment Dutch public transportation.. Saudia Mohamed
http://linkd.in/kwdDPy

Can Outside-In Really Work in Heavily Regulated Industries?
A new study by McKinsey & Company... Michael Adcock
http://linkd.in/mEYzzZ


RE-ATTEND TRAINING FOR FREE
Do remember you can attend CPP12 refreshers at any of the upcoming business process professional
programme at www.bp2010.com (now on ALL continents).
If you wish to progress to CPP Master (CPP Level 345) there's also a special discount knocking 100% off all CPP12 sessions
Contact our Sales Team on +44 2081 333 509, or email them on
csa@bpgroup.org


Ciao,
Steve


Fourteen in 3 months:
Upcoming Certified Process Professional & CPP Masters programme (www.bp2010.com)

*** AUSTRALIA ***
Sydney, Australia - Coach, Steve Towers     July 4-8
Brisbane, Australia - Coach, David Mottershead     July 25-29
Perth, Australia - Coach, David Mottershead     Aug 8-12

*** INDIA ***
Delhi - Coach, Steve Towers            July 18-19
Mumbai - Coach, Steve Towers            Jul 21-22
Bangalore - Coach, Steve Towers            Jul 25-26

*** NORTH AMERICA ***
Denver - Coach, Steve Towers            Aug 22-26
San Francisco - Coach, Charles Bennett        Aug 22-26
Boston - Coach, Charles Bennett            Aug 29-Sep 2

*** EUROPE ***
Riga,
Stockholm, Sweden - Coach, Martina Beck-Friis    Sep 5-9
Helsinki, Finland - Coach, Janne Ohtonen    Sep 8-9   
Tallinn, - Coach, Janne Ohtonen            Sep 12-13

London, UK - Coach, Steve Towers        Sep 19-23

Business Process - News, Articles, Videos and Discussions UPDATE

BPGroup New Update - April 2011

Videos - Whitepapers - FREE resources - Global Thought Leaders ... and much more

> Apple - another record busting quarter
> Have your Enterprise BPM, BPM, Lean and/or Six Sigma projects delivered their expected outcomes?
> Process Governance - the CEMMethod ORCA framework
> Is it ever correct to ignore a customer, even if he/she is rude and irate?
> Management Guru's - a quick guide with audio and scripts
> Are we as Customer Centric as we think?
> VIDEO interview - Outside-In
> Whitepaper: Executives Guide - Creating Happy Customers
 
BPGroup (est 1992. 50,000+ members - 6,500+ on LinkedIn est. Oct 2008.)
Reflecting the growth and interest in all things process

The BP Group are Sponsors of the Business Process Professional® pathway
- http://www.businessprocessprofessional.com

** VIDEO **
Janne Ohtonen (Affecto University, Finland) interviews Steve Towers
http://linkd.in/OutsideInTheInterview

** Top DISCUSSIONS **

Have your Enterprise BPM, BPM, Lean and/or Six Sigma projects delivered their expected outcomes?
David Mottershead | http://linkd.in/LeanSixSigmaBPM

Process Governance - the CEMMethod ORCA framework
BP Group | http://bit.ly/BPG_ORCA_2011

Is it ever correct to ignore a customer, even if he/she is rude and irate?
Jennifer van Wyk | http://linkd.in/IgnoreCustomers

Management Guru's - a quick guide with audio and scripts
BP Group | http://linkd.in/ManagementGurus

Operational KPIs or Strategic KPIs? Which should be adopted to achieve An Organization's Objectives?
Saif Gharaybeh | http://linkd.in/Operational_KPIs

Are we as Customer Centric as we think?
Martina Beck-Friis | http://linkd.in/CustomerCentric


** Whitepaper **
Executives Guide - Creating Happy Customers. | David Mottershead
- http://linkd.in/OI_Customers


** 2011 GLOBAL Certification & Training programme**
* NEW GEO REGISTRATION SYSTEM *
- http://www.bp2010.com

Cheers, Steve Towers, BP Group Founder

BIG thanks to the BP Group Advisors, Managers & Sundowner Directors including:
John Corr  | Sunil Dutt Jha | Charles Bennett | David Mottershead | Martina Beck-Friss |
Erika Westbay | Janne Ohtonen | Nick Harvard | Stephane Haelterman | Paul Bailey |
Mark Barnett | Steve Melville | Stephen Nicholson | Marjolein Towler |  Jennifer van Wyk (South Africa)  |
See them at http://www.oibpm.com |

If you have trouble viewing this page, please Click Here.



Don't miss next months Five Day CPP Professional® & Master® class in Denmark and Norway with the BPGroup and Martina Beck-Friis.
Oslo May 2011

Copenhagen May 2011
Martina Beck-FriisJoin Martina Beck-Friis for the next Certified Process Professional & Master® Class in Oslo 9-13 May, and Copenhagen 23-27 May, where Martina will personally walk you through each stage of CPP Levels 1, 2, 3, 4 & 5 in the Certified Process Professional® and Masters® programme. You will gain access to the latest techniques and approaches for linking process to Successful Customer Outcomes and winning the Triple Crown.

Learn to improve your performance from  financial, customer, internal, learning, and growth perspectives.
Download the Brochure
..
Nine out of ten organisations fail to deliver the process promise - be one that succeeds!
Why Attend?
  • Participate in an exclusive program taught directly by an expert In Enterprise BPM and Outside-In, Martina Beck-Friis
  • Educate yourself in the latest thinking on process, successful customer outcomes and performance management
  • Experience a comprehensive and pragmatic combination of both methodology and application
  • Have your process approach* evaluated FREE
This exclusive event will also include:
  • An optional, full day online interactive webinar, focused on the key areas organisations struggle with the most
  • Next Practice Case Studies from 21st century global leading corporations. Learn and practice their secrets of success.
  • An open discussion forum where you will have the opportunity to ask questions during and post event directly of Steve Towers
Review the content and then Register:
Oslo May 2011

Copenhagen May 2011


We look forward to seeing you in Copenhagen or Oslo!




Jane Thomas,

Operations and Marketing,

BPGroup.

P.S.
Your enrolment includes a FREE membership in the Certified Process Professional & Masters™ community, the official BPGroup online site where you can keep your learning current, and gain access to a closed group with advanced process management best practices, and network with your peers.
..


Interested in Group and Team Discounts?



Contact:
Jane Thomas

+44 203 286 4248


jane.thomas@bpgroup.org




Priority Code: MASTERS
..
Produced By

BP Group
Advancing BPM Outside-InTM

Transforming the planet one person, one process, one organisation at a time
* FREE PROCESS EVALUATION

If you register for the Class we will send you details of how to access your FREE process evaluation. Confidential and discrete Steve will personally review your situation and provide written guidance and suggesstions to optimise your process projects and programmes.
http://bit.ly/joinbpgroup

Join the BP Group on LinkedIn and receive the complimentary monthly newsletter and gain access to online information featuring Outside-In, Enterprise BPM and everything process. We have special interest groups exploring many strands of process and enterprise change, performance management best practices, upcoming conferences and training events worldwide, and commentary from BP Group’s thought leaders.
Thank you once again for a splendid workshop. I can assure you, your teachings will
personally help me add more value to my organization.

Shahid Osmani DBA (Business & IT), CPP®


Quality Expert – Strategy & Corporate Excellence Dept. Dubai Customs 
The event was a stupendous success, you were just brilliant,

with excellent valuable insights on customer experience transformation through process innovation!

Vijayalakshmi P.S, Global Practice Head,

BPM Consulting & Solutions, Wipro
The detail was very relevant and extremely well presented.

Paul Botes,
Standard Bank
Oslo May 2011

Copenhagen May 2011
Sweden CPP Masterclass
Martina recently coached the Sweden CPP Masters and heads the BP Group's coaching team in Scandinavia.
.
CEMMethod featured in the CPP programme
.



ADDED BONUS!



Register for this 3-Day

Programme and receive Steve Towers new book “Outside-In The Secrets of the 21st century leading companies”



FREE!
.
.
Location Information .

CPP Copenhagen May 2011
CPP Oslo May 2011

.
*Mention you are attending the Martina Beck-Friis BPGroup

Professionaland Master Class
In Association With

.
..
Join the Certified Process Masters Group Register now for the premier community of Master practitioners seeking to deliver process transformation through Enterprise and Advanced BPM. Learn best practices, participate in peer networking, and hear commentary from BP Group's thought leaders.
.
Certified Process Professional Master


© MMXI BP Group.org

New Bond House, 124 New Bond Street, London W1S 1DX




New Certified Process Professional Masters® in South Africa, Australia, New Zealand and Singapore

The Certified Process Professional® programme has welcomed an additional sixty eight CPP Masters® across South Africa, Australia, New Zealand and Singapore.

Completing an extensive programme involving hands-on practical exposure to current case studies, integration of new Enterprise BPM techniques, the application of the CEMMethod®, linking of performance management and process excellence, and process maturity models.
In the last 5 years more than 12,000 Certified Process Professionals have qualified in the original and most advanced Business Process Management in the world. You can review the next venues and dates at www.bp2010.com

Welcome to the new CPP Masters – may you and your organisations thrive Outside-In! You can review the latest CPP Masters from www.oibpm.com