BPGroup Update, Top Blogs, Downloads and Videos

22 Techniques download, Videos (for your use), Case Studies and Articles

Welcome from BPM Towers.
Combine that with the 50,000+ non LinkedIn members and your not for profit has never been so active, so drop by.... http://bit.ly/joinbpgroup

**Featured LinkedIn Discussions**
Mark Barnett - Brad Power - Dianne Davis (PEX) - Martina Beck-Friis - Janne Ohtonen - James Dodkins

New downloads - Florida workshop (January)

Successful Customer Outcomes - delivering the Triple Crown (workshop)

**2012 Coaching Accreditation Program**
With 150 sessions planned this year

**New Videos promote the ideas and potential**
3 minutes (with PEXNetwork): http://www.bpgroup.org
10 minutes (winning the Triple Crown): http://bit.ly/SuccessfulCustomerOutcomes

**Top conference Recommendations**
South Africa - http://bit.ly/PEXSouthAfrica2012
London - http://bit.ly/PEXLondon2012

**Featured Blogs** (see below - excellent new contributions)

All the Very Best

http://bit.ly/LinkWithSteve (and get a copy of my latest book!)

Featured Blogs

Successful Customer Outcomes http://bit.ly/SuccessfulCustomerOutcomes Steve Towers

Outside-In Insider http://bit.ly/OutsideInInsideOut  James Dodkins

BP Community http://bit.ly/ProcessCompany BPGroup

Making You Think http://bit.ly/MakesYouThink Ian Gotts

Janne Ohtonen http://bit.ly/JanneOhtonenBlog Janne Ohtonen

Process Ninja http://bit.ly/TheProcessNinja Craig Reid

BPM for Real http://bit.ly/BPMforReal Chris Taylor

PEX Network http://bit.ly/PEX4Process IQPC

Customer Service http://bit.ly/Service4Customers Service Untitled

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